Terms and conditions apply. This cover excludes some situations, for example any claim arising from a known or pre-existing medical condition.

*Kitten/Puppy starter pack terms and conditions: This promotion applies for Shop Direct Group customers who purchase a new Pet Insurance policy between 17th October 2011 and 29th February 2012 via the Woolworths website or by phone. The starter pack will be sent out to you in the post within 60 days of your policy start date. If a policy is cancelled within 30 days of your inception date, the offer will not apply. One starter pack per policy only. There is no cash equivalent available.

**Applies to new policies bought via telephone for the first year only.

†The insurance can not be paid for using your Woolworths account.

***Based on Platinum cover. The max benefit is subject to the policy being in force and annually renewed. Vet fees covered for each new injury or illness, provided it did not occur within the first 10 days of the policy, and does not cover any pre-existing medical conditions.

Pet Insurance; Shop Direct Finance Company Limited acts as an introducer to BDML Connect Limited who will arrange and administer the policy. Payment is direct to BDML. Policies are underwritten by AXA Insurance UK PLC. Registered office 5 Old Broad Street, London, EC2N 1DW. Registered in England 78950. BDML and AXA Insurance UK are authorised and regulated by the Financial Services Authority.

Calls made from BT landlines will cost no more than 5p per minute. Charges will vary for calls made via other service providers.